Call Center Software in the Cloud




Call Center Software in the Cloud



1


Bring All Your Interactions
to One Place

With PIGEON, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows to integrate SMS, ticketing, chat, email texts, and other communications in a whim.


 
1

Bring All Your Interactions
to One Place

With PIGEON, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows to integrate SMS, ticketing, chat, email texts, and other communications in a whim.


2


Conquer Global Marketplace

Use our cloud-based ACD tools, auto dialers and IVR technologies to reach out to horizons you didn’t imagine.

Take advantage of PIGEON VoIP services to call prospects from anywhere in the world with your caller ID localized to eliminate dropped calls.


 
2

Conquer Global Marketplace

Use our cloud-based ACD tools, auto dialers and IVR technologies to reach out to horizons you didn’t imagine.

Take advantage of PIGEON VoIP services to call prospects from anywhere in the world with your caller ID localized to eliminate dropped calls.


3


Monitor Your Call Center
Representatives in Real-Time

You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.


 
3

Monitor Your Call Center
Representatives in Real-Time

You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.


4


Build a Scalable Contact Center

Scaling up/down is effortless as you don’t have to install cumbersome hardware systems. Adding or subtracting agents shouldn’t be a nightmare anymore. Also, data storage and recovery is easier than ever with PIGEON.


 
4

Build a Scalable Contact Center

Scaling up/down is effortless as you don’t have to install cumbersome hardware systems. Adding or subtracting agents shouldn’t be a nightmare anymore. Also, data storage and recovery is easier than ever with PIGEON.


5


Map Out Entire Customer Journey

Our cloud call center solutions are designed to help diverse businesses create a holistic image of your prospect enabling you to tailor services to them. Our call center software supports 20+ integrations including Salesforce to ensure that all team departments get essential metrics from customer’s behavior across all platforms.


 
5

Map Out Entire Customer Journey

Our cloud call center solutions are designed to help diverse businesses create a holistic image of your prospect enabling you to tailor services to them. Our call center software supports 20+ integrations including Salesforce to ensure that all team departments get essential metrics from customer’s behavior across all platforms.


6

Push up Sales and
Increase Company Profit

PIGEON Call Center Software facilitates business to handle, manage, and report on every client interaction from all communication channels and give pleasant and reliable support. So, they will trust your organization, never turn down but recommend to their friend, relatives and simply familiar people while you’ll enjoy the growth of new customers.


 

6

Push up Sales and
Increase Company Profit

PIGEON Call Center Software facilitates business to handle, manage, and report on every client interaction from all communication channels and give pleasant and reliable support. So, they will trust your organization, never turn down but recommend to their friend, relatives and simply familiar people while you’ll enjoy the growth of new customers.